Cookie Policy

Last updated: October 13, 2026

1. What are cookies?

Cookies are small data files that a website may store on your computer, smartphone, tablet, or other device when you visit a website.

Cookies can perform different functions, including remembering information about your shopping cart, maintaining security, remembering preferences, supporting checkout, and measuring interactions with a website or advertisement.

Similar technologies may include pixels, tags, local storage, software development kits, and technologies that store information on, or access information from, your device.

References to "cookies" in this policy include similar technologies where appropriate.

2. Who uses cookies on Ateliereliane.com?

Cookies or similar technologies may be used by Ateliereliane.com and service providers involved in operating our store.

The confirmed services and tools relevant to our website and personal-information processing are:

• Shopify — ecommerce platform and storefront;
• Shopify Payments — checkout and payment processing;
• Google Ads — advertising and conversion measurement;
• Track123 — order and shipment tracking;
• Wetracked.io — advertising attribution and conversion tracking;
• Help Scout — customer support and communications;
• Omnisend — email marketing and customer communications; and
• Klaviyo — email marketing and customer communications.

Not every listed service necessarily places cookies directly on your device. Some process information provided through store integrations, server-side connections, or customer communications.

The technologies encountered during your visit depend on the features enabled, services used, your device, location, and privacy preferences.

3. Categories of cookies we use

Strictly necessary cookies

Strictly necessary cookies support functions required for the website or a service you request to operate correctly.

These functions may include:

• Maintaining your shopping cart;
• Processing checkout;
• Maintaining website and payment security;
• Detecting malicious or fraudulent activity;
• Remembering necessary session information;
• Localising the store or checkout where necessary; and
• Recording applicable privacy preferences.

Where applicable law provides an exemption for storage or access that is strictly necessary to provide a service you requested, these technologies may operate without prior consent.

Preference and functional technologies

Functional technologies may help remember settings or provide additional functionality requested by you.

Depending on their purpose and applicable law, some functional technologies may require consent or be subject to other privacy choices.

Advertising and attribution technologies

We use Google Ads and Wetracked.io for advertising-related measurement and conversion attribution.

Depending on their configuration, advertising and attribution technologies may be used to:

• Measure advertising conversions;
• Understand whether advertisements resulted in purchases or visits;
• Measure advertising performance;
• Associate relevant purchase events with advertising interactions;
• Support remarketing or personalised advertising where enabled and permitted; and
• Prevent or detect advertising fraud.

Where consent is legally required for non-essential storage or access on a device, it must be obtained before that activity occurs.

Marketing and engagement technologies

Omnisend and Klaviyo may support customer communications, permitted email marketing, subscriber preferences, and marketing measurement.

Depending on the implementation, these services may process website interactions, email interactions, or marketing identifiers. Non-essential tracking associated with these functions is subject to applicable consent requirements.

4. Shopify cookies

Ateliereliane.com is hosted on Shopify. Shopify uses cookies and similar technologies to support storefronts, shopping carts, checkout, security, localisation, and privacy settings.

The following table provides examples of Shopify storefront cookies and their functions. It is not a verified list of every cookie currently stored on visitors' devices.

Cookie names, functionality, and expiry times may change as Shopify updates its platform. Actual cookies also depend on store settings, browser, device, region, and the features used.

The indicative durations above should not be interpreted as a guarantee that every named cookie will be present or retain the same duration in every Shopify configuration.

5. Shopify Payments

We use Shopify Payments to facilitate payment processing.

Shopify, payment processors, card networks, financial institutions, digital-wallet providers, and fraud-prevention services may use technical storage or similar technologies where necessary to:

• Process payments;
• Authenticate transactions;
• Maintain checkout security;
• Detect and prevent fraud;
• Process refunds;
• Manage payment disputes or chargebacks; and
• Comply with financial and regulatory requirements.

The exact technologies used during payment depend on the method selected and the providers involved in the transaction.

6. Google Ads and Wetracked.io

Google Ads

Ateliereliane.com uses Google Ads.

Depending on our configuration and your privacy choices, Google may use cookies, pixels, tags, identifiers, or similar technologies to process:

• Advertising interactions;
• Conversion events;
• Device and browser information;
• IP address;
• Referral information;
• Website interactions; and
• Advertising or device identifiers.

Google Ads may use these technologies to measure advertising performance and conversions and, where enabled and permitted, support remarketing or personalised advertising.

Wetracked.io

We use Wetracked.io for advertising attribution and conversion tracking.

Depending on its implementation, Wetracked.io may process purchase events, transaction identifiers, conversion values, advertising attribution information, browser or device data, and identifiers associated with relevant customer events.

Attribution may involve browser-based technologies, server-side information transfers, or a combination. Server-side processing does not automatically make advertising-related data use exempt from applicable privacy laws.

Consent signals may be communicated to relevant advertising providers so their services can respond to applicable preferences. The actual operation of these signals depends on the store's technical configuration.

7. Track123, Help Scout, Omnisend and Klaviyo

Track123

We use Track123 to provide shipment and order-tracking functionality.

Track123 may use cookies or similar technologies in connection with:

• Displaying shipment information;
• Maintaining tracking functionality;
• Security and fraud prevention;
• Understanding technical interactions with tracking services; and
• Providing order-related customer support.

Track123 may also process order, shipment, device, browser, and activity information needed to provide its tracking services.

Help Scout

We use Help Scout to support customer-service enquiries and communications.

Help Scout may process customer messages, contact details, support correspondence, and related technical information.

Where a Help Scout customer-facing feature uses cookies or similar technologies, the applicable rules depend on the particular feature and its purpose.

Use of Help Scout as a support platform does not necessarily mean that Help Scout places a cookie on every visitor's device.

Omnisend

We use Omnisend for email-marketing and customer communication functions.

Depending on its configuration, Omnisend may process email subscription preferences, campaign interactions, order information, and relevant website events.

Where Omnisend uses non-essential website tracking or marketing technologies, applicable consent requirements apply.

Klaviyo

We use Klaviyo for email-marketing and customer communication functions.

Depending on its configuration, Klaviyo may process customer preferences, campaign interactions, order information, website events, or tracking identifiers.

Where Klaviyo uses non-essential website tracking or marketing technologies, applicable consent requirements apply.

The presence and duration of cookies from these providers depend on which specific features are enabled. We do not publish unverified fixed cookie names or durations for these integrations.

8. Consent for UK visitors

UK privacy and electronic-communications rules distinguish between technologies that are strictly necessary for a service requested by the visitor and technologies that require consent.

Where consent is required, it must be freely given, specific, informed, and indicated by a clear affirmative action.

Simply continuing to browse the website does not constitute valid consent where affirmative consent is required.

Non-essential advertising or marketing technologies must not be treated as accepted merely because a visitor uses the website.

Consent requirements are determined by the purpose and operation of the technology, not solely by the name of the provider that supplies it.

9. Accepting, rejecting, or changing your preferences

Where cookie or privacy-preference controls are made available on Ateliereliane.com, you may use those controls to manage the non-essential technologies covered by the interface.

Depending on the available options, this may include:

• Accepting non-essential technologies;
• Rejecting non-essential technologies;
• Managing individual categories; and
• Changing preferences at a later time.

Where consent is required, visitors must be able to make a meaningful choice and withdraw consent in accordance with applicable law.

Changing or withdrawing consent does not affect processing that was lawful before that change or withdrawal.

Technologies that are strictly necessary for a service requested by the visitor may continue to operate where permitted by law.

If you need assistance with an applicable privacy preference or request, contact info@ateliereliane.com.

10. Browser controls

Most web browsers allow you to view, remove, or block cookies through their browser settings.

Blocking all cookies may affect shopping-cart, checkout, payment, security, or localisation features.

Browser settings are separate from any consent choices made through our website's privacy controls.

Removing existing cookies does not necessarily prevent a service from creating new cookies during a later visit.

11. Advertising choices and US privacy rights

Certain United States privacy laws may give eligible individuals the right to opt out of targeted advertising, cross-context behavioural advertising, "sharing", or other advertising-related processing covered by the relevant law.

Some advertising disclosures can fall within these definitions even where personal information is not exchanged for money.

The rights available depend on the person's state of residence, the applicable law, and whether the relevant law applies to our business or processing activities.

To submit an applicable opt-out request, contact: info@ateliereliane.com.

Where a relevant privacy or data-sharing opt-out control is provided on the website, you may also use that control.

Where legally required, applicable opt-out preference signals must also be recognised and processed.

For information about other privacy rights, please review our Privacy Policy.

12. Personal information collected through cookies

Information collected through cookies and similar technologies may qualify as personal information or personal data under applicable law.

Depending on the technology involved, this information may include:

• IP address;
• Browser information;
• Device information;
• Cookie or device identifiers;
• General location information;
• Referral information;
• Pages or products viewed;
• Shopping-cart activity;
• Advertising interactions;
• Conversion events;
• Email-marketing interactions, where tracked; and
• Other relevant website interactions.

This information may be used for different purposes depending on the specific technology, including necessary storefront operations, advertising measurement, permitted marketing, and customer support.

For more information about our processing of personal information, consult our Privacy Policy.

13. Third-party technologies

Some technologies or data-processing integrations used through Ateliereliane.com are provided by third parties.

Confirmed relevant services include Shopify, Shopify Payments, Google Ads, Track123, Wetracked.io, Help Scout, Omnisend, and Klaviyo.

These providers may process relevant information on our behalf, as independent controllers, or under another applicable legal arrangement depending on the service.

Each provider's use of cookies and personal information may also be explained in its own privacy documentation.

A provider being listed here does not mean that every feature or tracking technology offered by that provider is enabled on Ateliereliane.com.

14. How long cookies remain on your device

Cookies may be either session cookies or persistent cookies.

Session cookies generally expire when the relevant browser session ends.

Persistent cookies can remain on a device for a defined period or until removed.

Cookie duration depends on the technology, provider, configuration, purpose, and applicable preferences.

Indicative examples of Shopify storefront cookie durations are shown in Section 4.

Actual expiry times may change as providers update their technology.

15. Updates to our cookie use

Our use of cookies and similar technologies may change as we update the store, activate or deactivate features, or change service-provider configurations.

We may revise this Cookie Policy to reflect those changes.

Where applicable law requires new or renewed consent because relevant processing has changed materially, that consent must be obtained through an appropriate process.

16. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our technology, services, legal requirements, or data-processing practices.

The current version will be published on Ateliereliane.com with an updated revision date.

17. Contact us

If you have questions about this Cookie Policy, cookies or tracking technologies used by our store, or an applicable privacy request, contact:

Additional information about personal-information processing and privacy rights is available in our Privacy Policy.